Support

Billing and payments

Top questions

Get quick answers to frequently asked questions.

  • Why can't I view my invoices?

    Gain access to additional accounts on Verizon Enterprise Center. 

  • When is my bill due?

    Check when your next bill is due. 

  • Set up AutoPay

    Set up automatic payments to skip making monthly transactions.

    • Check your bill

    View your current or past invoices

    Easily view and download your invoices online.

    Add additional accounts to your profile

    Gain access to view and manage additional accounts.

    View future invoices

    Easily view and download your invoices online.

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    Learn about your bill

    When is my bill due?

    Check when your next bill is due.

    What is my current account balance?

    Easily view the current account balance for your invoices.

    View your data and voice usage

    View and download your account’s detailed data and voice usage information.

    Payments

    Make a payment

    Pay your Verizon bill with a bank account or credit/debit card.

    Confirm a payment

    Ensure your payments processed properly.

    Set up Auto Pay

    Set up automatic payments to skip making monthly transactions.

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    Manage billing accounts

    Add an alias

    How to add an alias or nickname to your account

    Change the name of a billing account

    Change the name of your billing account to match online and PDF invoices. This capability is only available to Primary Contact users with current platform entitled accounts.

    Change your billing address

    Easily update your company’s billing address.

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    Billing questions, credits & disputes

    Submit an inquiry for your billing questions

    Ask Verizon about any of your billing questions or concerns.

    Request an early termination credit

    Receive credit for early termination fee charges of new Internet Dedicated Services.

    Electronic billing (eMedia)

    EDI 811 Implementation Guide

    Provides rules, specifications, and examples of the Verizon EDI 811 invoice.

    EDI 811 Change Guide

    A list of the changes in the latest EDI 811 Implementation Guide and Appendix A.

    EDI 811 Appendix A

    Provides the specifications of the EDI Segments and Domain Values used in the EDI 811 Implementation Guide.

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