Gain insight into your calling patterns and traffic volumes.
Traffic Reporting
Getting started on Traffic Reporting
Gain visibility into the overall health of your voice network.
View the reports available on Traffic Reporting
View a list of all the reports available through Traffic Reporting.
Network Manager
Network Manager Sets User Guide
Build a set of numbers to quickly route a group of numbers to a Super Routing Plan, to organize your numbers into manageable groups, or to restrict users to a specific set of numbers.
Network Manager Port Protection
Customers can manage port protection of their toll-free numbers in Network Manager.
How to reserve a toll-free number
Reserve and manage your inbound North American Toll-free numbers.
Number Inventory
Network Manager provides you the ability to view and manage your inbound contact center numbers.
Network Manager Termination Inventory
The termination inventory screen displays all of the dedicated, switched, IP Terminations, IP Domains, and CSP Terminations built under your Customer ID.
Advanced Toll Free Proprietary Headers
IPCC creates a standard set of proprietary headers when the data to populate them is available.
Network Manager Enhanced URI (EURI)
EURI allows you to terminate multiple numbers to a single termination in routing plans while providing a unique subscriber value (DNIS) for each number at the domain level.
New Alarms User Guide
Network Manager provides you the ability to view and manage email alarms that you can position in your inbound contact center numbers' routing.